1If you have not selected a user yet, the application will bring you to the User list screen. Select the current application manager.

2Uncheck the Access to self-service box.

3Click on Save.

4Under Identification, enter the new information then click on Save.

5Check the Access to self-service box.

6Under Associated employees for self-service access, click on Add.  

7Select an employee in the Choose an employee screen.

8Under Communication settings, modify the Communication language as necessary.

9Click on Save.

10Access the function Reset authentication information (User management > User profile).
See Reset a user's authentication information (email, cell phone, etc.).

11Under the section Reset all authentication information, click the Reset all button.

12Access the function Password (User management > User profile) to generate a new password (see Generating a new password).  

13Pass on to the new application manager the necessary information to access the application.
The application manager will have to modify their password, validate their email address and update their user profile
(choose the calling code and the security question, select authentication options in case they forget your password, etc. the next time they log in).  

1If you have not selected a user yet, the application will bring you to the User list screen. Select the current application manager.  

2Under Identification, enter the new information then click on Save.

3Access the function Reset authentication information (User management > User profile).
See Reset a user's authentication information (email, cell phone, etc.).

4Under the section Reset all authentication information, click the Reset all button.

5Access the function Password (User management > User profile) to generate a new password (see Generating a new password).  

6Provide the new application manager with the new password and the information required to access the application.
The application manager will have to modify their password, validate their email address and update their user profile
(choose the calling code and the security question, select authentication options in case they forget your password, etc. the next time they log in).